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  1. Appointment Policy

    In the interest of making the best use of your time and ours we work by appointments. We ask that you arrive on time for your appointment and always call to schedule an appointment rather than just walking in (or bringing your child along with a sibling already scheduled). We will do our best to accommodate you and your child the best we can. Urgent needs always receive our immediate attention and may set us behind in our schedule; for this we ask your understanding and thank you.



  2. All Star Pediatrics Appointment Cancellation Policy

    In order to better serve all our patients and families we are asking that you give us at least 24 hours notice should you need to cancel your child's appointment, especially a well child visit. This will allow other families access to that appointment slot.

    Patients/families who fail to keep or cancel their scheduled appointment will be charged $25.00 for the missed appointment. Appointments cancelled the same day may also be subject to a $25.00 fee.



  3. Completion of Medical Forms

    Please bring your child's medical forms for completion during their well child examination. Forms presented during a well child visit will be completed free of charge. Forms presented at any other time will require a turn around time of 2 working days and will require a $5.00 cash payment at the time of completion.



  4. Prescription Refills and Insurance Referrals

    Requests for prescription refills and insurance referrals may be left in our telephone mailbox. Please remember to speak slowly and clearly, spelling your child's last name and giving their date of birth. We ask for at least 2 working days to process these requests, although most requests will be processed in less time. We will call you when we have completed your request.












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